Contact Centers at Home

Grow without adding seats. At home customer contacts deliver vast talent pools, optimized staffing and sky-high employee satisfaction.

2020 Benchmarking Survey

60+ companies participate in 35-point benchmarking survey on work at home best practices, business processes, technologies.

Support Teams at Home

Work from home strategies are an ideal match for most support functions: data and claims processing, transcription, content management, QA.

Upcoming Events

Work From Home Virtual Meetings

Do you need to sense check your current or upcoming vision & strategies? CCS is the hub of remote working innovation and thought leadership.

Learn More

Custom fit workshops, training and gap analysis to educate and inspire your teams.

Learn More

Sign on for continuous education

Learn More