Contact Centers at Home

Grow without adding seats. At home customer contacts deliver vast talent pools, optimized staffing and sky-high employee satisfaction.

2018 Benchmarking Survey

60+ companies participate in 35-point benchmarking survey on work at home best practices, business processes, technologies.

Support Teams at Home

Work from home strategies are an ideal match for most support functions: data and claims processing, transcription, content management, QA.

Upcoming Events

March 5-6, 2019
Remote Working Summit

Do you need to sense check your current or upcoming vision & strategies? CCS is the hub of remote working innovation and thought leadership.

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Custom fit workshops, training and gap analysis to educate and inspire your teams.

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Sign on for continuous education

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